Welcome to Solace Creek

Solace Creek values its customers and respects their privacy. We collect customer information in an effort to improve your overall experience with us, and to communicate with you about our products and services. We do not sell or rent your personal information to third parties.

This policy describes the personal information we collect about you, why we collect it, how we use it and when we share it with third parties. Our policy also describes the choices you can make about how we collect and use your information. If you have any questions about our privacy policy, you may contact us in any of three ways:

    1. Send us an e-mail at service@solacecreek.com
    2. Call us at (651) 439-9561
    3. Write to us at: Solace Creek P.O. Box 933 Stillwater, MN 55082-0933

If our information practices change in the future, we will post an updated policy on our website. You can tell if the policy has changed by checking the revision date that appears at the end of this policy. You may exercise and/or change your choices about how we collect and use your information at any time.

We collect information, such as name, e-mail and postal addresses, and telephone and credit card numbers from you when you visit our website or place an order online or by phone. We maintain a record of the purchases you make online or by phone. When you place an order or make a purchase from us, we may use your personal information to process your order, send you e-mails to confirm your order or to otherwise contact you if we have questions regarding your order or purchase.

We may from time to time contract with third party service providers to communicate with our customers. In so doing, we do not authorize any of these service providers to make any other use of your information.

In the unlikely event of a sale of a portion or all of our business, Solace Creek will disclose your personal information only to a purchaser that agrees to abide by the terms and conditions of this privacy policy.

Solace Creek reserves the right to disclose information about you as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of Solace Creek and its affiliates.

We may from time to time wish to communicate with you regarding special offers or product updates, but only if you want to hear from us regarding these. If you prefer not to receive such information from us, please let us know by contacting us via one of the three methods set forth above. Upon receipt of any such request, we will maintain your name in a "do not contact" file to ensure that we can honor your request. You should allow a reasonable period of time for us to process any such request, during which period you may receive communications from Solace Creek.

Please note that when you initiate an order or purchase with us, we always reserve the right to contact you in the normal course of fulfilling your order, or to resolve any questions pertaining to your order.

Solace Creek is concerned about the safety of children when they use the Internet. Accordingly, it is not our intent to request, nor will we ever knowingly request, personally identifiable information from any person under the age of 16.

The Solace Creek website may contain links to other sites whose privacy policies or practices may differ from our own. You should review those policies before providing any personal information. Solace Creek is not responsible for the content or practices of any linked websites, and we provide these links, if any, solely for the convenience and information of our visitors.

Protecting your order information is extremely important to us. We use Secure Sockets Layer (SSL) technology to protect your online order information as it is transmitted over the Internet. Some versions of browsers and some firewalls do not permit communication through secure servers such as we use to process orders at Solace Creek. If you are unable to access the secure server for any reason, please place your order by phone at (651) 439-9561.

Privacy Policy